An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
Whether you choose to be online or not (and you should be online) your clients will write you reviews. Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their...
Even in Ben Franklin's time, the public held cynical views about lawyers. Have things changed? What can we learn from historical perspectives on lawyers? How can one be a better practitioner and help negate some of the lingering negative attitudes toward today’s lawyers?
In this engaging and informative program, Ben Franklin (who worked with more la
How would you like to snap your fingers and instantly judges, jurors, and clients would agree with your position? It may not be that easy, however you can dramatically improve your chances for success if you understand how people make decisions and what causes them to act. This dynamic CLE program draws on the latest scientific research to illustrate how you can ethically influence
A master of the courtroom stage, who possessed an uncanny understanding of human character, Clarence Darrow was arguably the greatest trial lawyer of the twentieth century. He was an adamant opponent of capital punishment and a passionate proponent of civil and human rights. Often called the "Attorney for the Damned," he fought for the underdog and took on criminal cases thought to be ho
Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff.
Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or...
Every lawyer is aware of the Rules of Professional Conduct that govern what they can and can't do - ethically. But still, every year hundreds of lawyers find themselves running afoul of these rules.
This presentation is your chance to refresh your own knowledge of those rules and to match wits with disciplinary authorities.
The Comedian of Law...
Rule 8.3 of the Model Rules of Professional Conduct indicates that “a lawyer who knows that that a judge has committed a violation of applicable rules of judicial conduct that raises a substantial question as to the judge's fitness for office shall inform the appropriate authority.” Rule 8.4 of the Model Rules of Professional Conduct explains that it is professional misconduct for
The adage that all publicity is good is not always true. The press is filled with stories about how lawyers end up in hot water by filing improperly-redacted documents, disclosing confidential information to family and friends, and allowing technological ignorance to prejudice clients.
When Justice William O. Douglas retired from the United States Supreme Court in 1975, he had served for thirty-six years, longer than any other justice its history, and had helped to decide some of the most important cases in the nation’s history. He was an inveterate traveler, prolific writer, and popular speaker, who used his position to espouse his ideas on environmentalism and the Bill